Privacy Policy

Pro Pet Stop Privacy Policy

Your trust is important to us. Pro Pet Stop strives to make your shopping experience as easy and secure as possible. This privacy policy is designed to review how we collect and use information you provide. Any questions or feedback are welcome.

Information we collect and how we use it:

We collect information about your visit to our site. If you enter your email address, opt in to emails, or make a purchase we may collect personal and technical information about you, your visit and your recent purchases. This may include email address, name, address, phone numbers, gender, order information, product interests, content topic, interests, loyalty information, customer number, etc. in addition to information about your visit such as IP Address, operating system, location information and device information. We may record additional information about your visit including the pages you viewed on the site/s, products you browsed or placed in an online shopping cart as well as any content pages you have viewed. We collect this information about you and your preferences to create a profile of your interests and to serve you personalized content on websites and/or via personalized marketing promotions that we believe may be of interest to you. In some cases, we may automatically enroll you in marketing campaigns based on your product interests or past purchases.

You may voluntarily disclose additional personal information about yourself inside of a preference center or as part of a contest or sweepstakes, at a trade show, by taking a survey, contacting us by phone, or entering information into our website forms. By providing this additional personal information you authorize us to use this information in connection with personalized marketing promotions and interest-based advertising.

You may optionally rate or review a product by entering your email, a star rating, and short text. By providing your review you authorize us to disclose your endorsement to other shoppers interested in that product.

In order to measure the performance of marketing campaigns we monitor actions you take in connection with our marketing campaigns including links clicked, order total, pages visited, and other relevant data. We use cookies to recognize you when you use or return to a site to provide a continuous, personalized shopping experience.

We use retargeting cookies and allow carefully screened 3rd party service providers to provide interest-based advertisements to you on this or other websites, or by direct mailing. We may also send direct mail if you have provided a mailing address. Some 3rd party companies have their own tracking technologies that we do not control.

We may combine information we collect with other information you have disclosed or by using 3rd party services. This is used to better serve you with relevant products, services, content, or to improve our company.

We may disclose information as required by law, court orders, subpoenas, to 3rd parties in the course of an investigation, or to protect Pro Pet Stop or its customers from harm, fraud, or security threats. In addition, we may share information to investigate technical problems or threats, violations of terms and conditions, or to protect the integrity of the website.

Tracking Technology:

Pro Pet Stop uses standard tracking technology. Some of the technology we use to collect information include cookies, tags, pixels, and web beacons. Some of our 3rd party services use these technologies to collect information on our behalf. For example, we use Google Analytics to learn about our customer's interaction with the website.

Your Options:

You have the right to be removed from emails or direct mailings. You may unsubscribe directly from the email, or by contacting us. To opt out of direct mail, please contact us at 1-866-535-0899 or use the address at the end of this policy.

In addition, you may use your browser's tools to block storage of information. This may make many features unavailable, including cart and checkout. This is browser and device specific.

Additionally, we have links to outside websites that we deem helpful to you, the customer. We do not control any tracking or content of those websites.

Security Measures:

Pro Pet Stop uses reasonable and appropriate physical, administrative, and technical controls to protect your personal information. Our website uses Secure Sockets Layer (SSL) technology, the industry standard in transferring information when handling personal information. We do not store credit cards on our site, but we do pass it to our credit card processing company, which assigns it a token that we can use for payment settlements. Agents, contractors, and partners of Pro Pet Stop who have access to your personal information in connection with providing services for Pro Pet Stop are required to keep the information confidential and are not permitted to use this information for any purpose other than to carry out the services they are rendering for Pro Pet Stop.

Pro Pet Stop keeps personal information as long as it is necessary or relevant for the practices described in this policy. We also keep information as otherwise required by law.

Although Pro Pet Stop makes every effort to keep your data safe, data transmissions through the internet are not without risks. We take many precautions, but we cannot guarantee complete safety for this, or any other website. Please be advised, Pro Pet Stop will never request sensitive information through email.

Updating Your Information:

You may view, correct or update, your personal information by visiting your account page. You may also request updates by contacting us using the contact section below. You will be required to verify your identity to make such requests for information.

To delete your personal information, email your request to our data protection officer Michael at

California Residents:

Residents of California who have an established relationship with Pro Pet Stop may request certain types of information about the personal information Pro Pet Stop has shared with its partners and 3rd parties. Additionally, Californians may request addresses of 3rd party companies we have shared information with during the last year. This is limited to one request each year. Please contact us in writing with the subject line or attention: "California Privacy Rights".

Governing Law:

Pro Pet Stop is based in the state of California in the United States. Any dispute that arises will be governed by and construed under the statutes and laws of California. This includes, but is not limited to, disputes about your personal information, privacy, contractual disputes, interaction, communications, or disputes resulting from the use of this website.

Children under 13:

Our site where this policy is found is intended for adults. We do not knowingly collect personally identifiable information from children under 13 without permission from a parent or guardian. If you are a parent or legal guardian and think your child has given us information, you can email us at, or use the contact information below. Please use the subject line “Privacy Information Request" in written requests.

Privacy Policy Changes:

Please check this Privacy Policy periodically, as changes may occur at any time. 

Contact Us:

If you have questions or comments about this policy, please contact us using the information below. If you need to correct, delete, or request copies of your information, please contact us using the subject line explained above.


Phone: 1-888-977-6738

Mailing address: 

Pro Pet Stop 4065 Oceanside Blvd, Suite Q, Oceanside, Ca 92056